Returns & Exchanges
At KORA Organics, we want you to love your skin and your results; if you are not completely satisfied with your purchase, we offer a 30-day return policy for products purchased directly from our official store.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the process within 30 days of receipt.
Pack Your Items
Securely place the product in its original packaging, ensuring that more than 50% of the contents remain for a valid refund.
Attach Shipping Label
Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return package.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing